Terms and Conditions

 

Terms and Conditions

 

Agreement Between User and www.chefbites.com

Effective Date: July 1, 2025


Welcome to www.chefbites.com, the official website operated by MH Group LLC (“ChefBites,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, Shopify store, and related services (collectively, the “Site”).

By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

 

 

1. Use of the Site

 

ChefBites provides an e-commerce food delivery and ordering service. You agree to use the Site only for lawful purposes and in compliance with these Terms.


We grant you a limited, revocable, non-transferable license to access and use the Site strictly for personal, non-commercial purposes.

 

 

2. Electronic Communications

 

By visiting our Site, creating an account, or sending us emails, you consent to receive communications from us electronically. You agree that all notices, disclosures, and agreements we provide electronically satisfy any legal requirement that such communications be in writing.

 

 

3. Your Account

 

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You accept responsibility for all activity under your account.

  • You may not transfer your account to another person or entity.

  • ChefBites reserves the right to suspend, refuse, or cancel service at our discretion.

 

 

4. Children’s Use

 

Our Site is not directed to individuals under 13. Users under 18 may only use the Site with the involvement of a parent or legal guardian.

 

 

5. Orders, Payments, and Refunds

 

  • Orders: All purchases made through our Site are subject to acceptance and availability.

  • Payments: Payments are securely processed through Shopify Payments and approved third-party payment processors. We do not store full payment card details.

  • Refunds/Cancellations: Refund and cancellation requests must be submitted to contact@chefbites.com. Eligibility will depend on the status of your order (e.g., whether food has already been prepared or delivered).

 

A detailed Refund & Cancellation Policy is available at checkout and forms part of these Terms.

 

 

6. Links to Third-Party Sites

 

Our Site may contain links to third-party websites. We do not control, endorse, or assume responsibility for any third-party content, services, or practices.


By using linked third-party services (such as delivery partners, payment providers, or apps installed via Shopify), you acknowledge and agree that ChefBites may share necessary information to fulfill your request.

 

 

7. Intellectual Property

 

All content on the Site—including text, images, logos, and software—is the property of ChefBites or its licensors, protected by copyright, trademark, and other laws.


You may not reproduce, distribute, modify, reverse engineer, or exploit any content without prior written permission.

 

 

8. International Use

 


The Site is operated from the United States. If you access it from outside the U.S., you are responsible for compliance with local laws.

 

 

9. Indemnification

 

You agree to indemnify and hold harmless ChefBites, its affiliates, officers, employees, and partners from any claims, liabilities, damages, or expenses (including attorneys’ fees) arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

 

 

10. Arbitration & Class Action Waiver

 

 

  • All disputes shall be resolved by binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association.

  • Class actions are not permitted. Claims must be brought individually.

 

 

11. Liability Disclaimer

 

The Site, its content, products, and services are provided “as is” without warranties of any kind.


To the maximum extent permitted by law, ChefBites shall not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or business opportunities.


Your sole remedy for dissatisfaction with the Site is to stop using it.

 

 

12. Termination

 

ChefBites reserves the right to suspend or terminate your access at any time, without notice, for any reason, including violation of these Terms.

 

 

13. Third-Party Content and DMCA Policy

 

ChefBites is not responsible for content provided by third parties (e.g., restaurants, partners, or users).


We respect intellectual property rights. If you believe content on our Site infringes your copyright, you may submit a DMCA Notice to: contact@chefbites.com.


Your DMCA Notice must include:

 

  1. Your physical or electronic signature.

  2. Identification of the copyrighted work.

  3. Identification of the infringing material (URL).

  4. Your contact details.

  5. A good-faith statement that the use is not authorized.

  6. A statement under penalty of perjury that the notice is accurate.

 


We may remove content and terminate repeat infringers’ accounts. Knowingly submitting false claims may result in liability.

 

 

14. Changes to Terms


ChefBites may update these Terms at any time. Updates will be posted on this page with a revised effective date. Your continued use of the Site after updates constitutes acceptance.

 

 

15. Governing Law

 

These Terms are governed by the laws of the State of Florida, USA. All disputes shall be subject to the exclusive jurisdiction of the courts of Miami-Dade County, Florida, unless resolved by arbitration as outlined above.

 

 

16. Contact Us

 

MH Group LLC (d/b/a ChefBites)

Email: contact@chefbites.com

Address: 5957 NE 2nd Av, Miami, FL, 33137